Terms & Conditions
Saravanaa Foods provides its services subject to the following terms, conditions, and provisions ("Terms and Conditions"). By accessing, viewing, or using this site, you indicate that you understand these Terms and Conditions and accept them as the legal equivalent of a signed, written contract, binding you to these Terms and Conditions. Saravanaa Foods reserves the right to change these Terms and Conditions at any time, effective immediately upon posting on our Site.
Delivery will be made as per the delivery instructions. e.g. if delivery instructions state that the product must be delivered to the recipient only, it will not be given to any one else and shall be considered delivered if recipient is not available. If recipient doesn't accept the delivery, we shall consider the order to be delivered.
We will try to ensure that your order is delivered to the recipients address you have provided. However, there are times when this is not possible due to problems with the address provided or due to problems our drivers may encounter when attempting to deliver the order. It is therefore very important that you ensure that the address of the recipient you provide is accurate, and that you give us additional instructions to assist our drivers to locate difficult-to-find addresses. We cannot be held responsible for non-deliveries in case of invalid or outdated delivery addresses provided by the client; re-deliveries in such cases are subject to an additional delivery charge.
We undertake to meet our timed delivery commitments and nearly always do. However, if we miss our timed delivery slot for you, we will be happy to refund the timed delivery charge. Some unfavourable conditions like heavy traffic or raining or any Act of God or Special Occasions like Valentines/Mothers Day/Christmas/New Year, may delay order deliveries. Please contact us to let us know if you encounter this issue. Also If a customer place an order with choose past time as preferred time of delivery without fix time charges, then it may delay some times for a day and deliver next day, depends upon unfavourable condition.